FAQ

Why would I want Chotam.io at all?
If you're an experienced social media manager, you'll probably already know that learning about new comments in various social networks can be probl...
Tue, 9 Jan, 2018 at 2:55 AM
What are Alerts and Projects?
Alerts indicate WHERE the service should track for new comments - basically it's a link to a social community, an advertising post or just a key phrase ...
Tue, 9 Jan, 2018 at 2:47 AM
What is better for receiving alerts - email or Telegram?
Chotam fully supports the sending of alerts to your email addresses, and it may seem like the easiest way to go… However, we recommend using Telegram inste...
Tue, 9 Jan, 2018 at 2:52 AM
Will your service catch all the new comments in my community?
Sorry, but the answer is 'almost' - and it will depend on the social network in question and your role in the community.  Because all social net...
Fri, 15 Dec, 2017 at 3:15 AM
What is NOT supported/not tracked by Chotam?
There are several type of event which our service cannot track due to some limitations. Instagram accounts which are NOT switched to Business or Creato...
Tue, 21 Mar, 2023 at 4:59 AM
What if I need to track comments in specific post, but not the whole community
You can do that (except on Twitter). You need to create a separate alert and use link to such a post.  As many people ask 'why would I even want to ...
Tue, 31 Oct, 2017 at 6:15 AM
I want to ignore my own replies, how?
In this case you can go to your Project setting and go to Ignoring section to check marks there against the communities you want to ignore replies of.  ...
Tue, 31 Oct, 2017 at 6:19 AM
May I setup alert not for comments in community, but for some specific key phrase
Yes, you can do that, but only on Twitter and Vkontakte. 
Tue, 31 Oct, 2017 at 6:21 AM